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Privacy Policy

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Effective Date: 30/08/2026
Last Updated: 30/08/2026

Teamwork Dog Training (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our dog training services, visit our website, or communicate with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Teamwork Dog Training provides professional dog training services throughout Cheshire and the surrounding areas.
Our contact details are:

Teamwork Dog Training
Email: teamwork_dog_training@outlook.com
Phone: 07425982224

We are the “data controller” of the personal information we collect about you.

 

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name

  • Address

  • Telephone number

  • Email address

  • Payment details (where applicable)

  • Emergency contact information

b. Pet Information

  • Dog’s name, breed, age, and medical background

  • Behavioural history and training goals

  • Veterinarian contact details (if provided)

c. Automatically Collected Information (Website Use)

If you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent

  • Cookies and similar technologies (see Section 7)

 

3. How We Use Your Information

We use your personal data to:

  • Deliver and manage dog training services

  • Communicate with you regarding appointments, progress updates, and service information

  • Process payments and maintain financial records

  • Improve our services and client experience

  • Send newsletters, updates, or offers (if you’ve opted in)

  • Fulfil legal and insurance obligations 

We only collect and use your personal data when we have a lawful basis to do so — typically your consent, performance of a contract, legal obligation, or legitimate interest.

 

4. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share limited data only when necessary, for example:

  • With trusted service providers (such as payment processors or booking systems)

  • With veterinarians or emergency contacts in case of a welfare concern

  • If required by law, court order, or regulatory authority

All third parties are required to respect your data privacy and process it in accordance with UK data protection laws.

 

5. Data Retention

We will only keep your personal information for as long as necessary to:

  • Provide our services

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes

Typically, client records are retained for up to seven years after your last interaction, unless you request earlier deletion (where legally permissible).

 

6. Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your data from loss, misuse, or unauthorised access.
However, no online system can be completely secure, and we encourage you to take care when transmitting personal information online.

 

7. Use of Photos and Videos

We may take photographs or videos during training sessions for educational, promotional, or social media purposes.
We will always seek your consent before using such images publicly, and you can withdraw that consent at any time by contacting us.

 

8. Cookies (Website Use)

Our website may use cookies to enhance your browsing experience.
Cookies are small text files placed on your device that help us analyse site traffic and performance.
You can control or delete cookies through your browser settings. Please note that some site functions may not work properly if cookies are disabled.

 

9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Access – to request a copy of your personal data

  • Correction – to request correction of any inaccurate information

  • Erasure – to request deletion of your data (subject to legal obligations)

  • Restriction – to request limited use of your data

  • Objection – to object to certain types of processing (e.g., marketing)

  • Data Portability – to request a copy of your data in a portable format

To exercise your rights, please contact us at:
📧 teamwork_dog_training@outlook.com
📞 [Insert Phone Number]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:
👉 www.ico.org.uk

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised “Effective Date.”

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Teamwork Dog Training
Email: teamwork_dog_training@outlook.com
Phone: 07425982224

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